COVID-19 Response from the Property Manager

Our thoughts and prayers are with everyone affected by COVID-19. Like many of you, we are closely monitoring developments surrounding the COVID-19 spread in the United States and abroad. A complete summary of the COVID-19 pandemic can be found on the ​CDC’s website​.

As Property Manager, my first concern turns to the safety of my residents and employees. Based on the recommendations of the CDC and the World Health Organization, we have decided to close our leasing office and all amenities to help limit the spread of the virus.

This will affect residents in multiple ways:

All payments will need to be submitted electronically or dropped in the rent box at the front office as ​we will not be accepting any method of payment in-person​. This will limit the possibility of exposure to all.

If you need help setting up electronic payments, we will be more than happy to walk you through the process over the phone. Call us at 706-353-0271 during business hours and we’ll be glad to answer any questions.

For any other accounting related questions or concerns about payments, please contact our Property Accountant at accounting@rentathens.com

WORK ORDER PRIORITIZATION

Effective immediately, we will only be prioritizing emergency work orders. We encourage you to still place any work orders that you may have, but understand it may take a little longer to get to you. A general saying that we use to determine an emergency is anything “Fire, Flood, Blood, and HVAC” related.

Regular maintenance will resume upon the return of our normal business operations.

OFFICE HOURS

As mentioned before, the office will be closed to the public until further notice. If you need to reach us please feel free to call or email. We will be opened during normal business hours.

You can reach us by phone at: 706-353-0271

Email: theredland@rentathens.com

We remain hopeful in the thought that these tough times will not last. If you have any questions or concerns regarding this, please feel free to reach out to any of the staff via text, phone, or email.

Our thoughts and prayers remain with each of you as we work together to remain safe. Remember, the best way to get through this is to work together. Follow the guidelines of the CDC and WHO and we hope to see you all soon.

As always, Go Dawgs!

-Emmanuel C. Washington,

Property Manager