3 Tips to Cope with COVID-19 Stress

by Stephanie Lopez, updated May 11, 2020

The outbreak of COVID-19 has changed many lives around the globe. It is a stressful time for everyone that has caused strong emotions in adults and children alike. Learning how to cope with stress will help make you and your community stronger. Below are some of the tips I find help me cope with stress during this time:

  1. Take care of your body:  Spending long hours inside of the house and laying in bed is not the healthiest for your body and/or mind. I recommend going outside to catch sunlight for a few minutes. Running, walking or jogging are my favorite types of exercise. If you have a pet, play with your pet! Just taking fresh breaths of air can make a huge difference.

  2. Connect with friends:  You can make social distancing social. We are lucky to have access to many resources to connect with friends and family. You can video call, call, or message your friends and engage in activities such as watching a movie, singing together, or even dancing! Use this time to connect with others and to check up on them.

  3. Read a book:  A book is one of the best teachers to learn lessons about others and yourself. Find something that piques your interest or surprise yourself by enjoying a topic outside of your comfort zone and interests. A book helps you travel time and space.

I hope these simple tips will help you during this time. Remember, everyone is going through a difficult time, however, we will come out of this stronger. Please remember to be kind to one another. You never know, your smile could make their day!

COVID-19: FAQS

Is the office closed to the public?

Yes, based on the orders from the federal and local governments, our office will be closed until further notice. We encourage residents to do all property-related business, such as rental payments, work orders, communications, etc., by phone, email or through the Resident Portal.

Will you still be completing resident work orders?

We will continue to complete all work orders but we will only prioritize completing emergency work orders. All other work orders will be completed but since our maintenance staff will not be on property full time, it may take longer than usual to complete. We ask that you have patience as we adjust to this transition.

If I am locked out of my room or apartment, will staff be available to let me in?

If you happen to be locked out of your apartment, we ask that you call the office number and speak with one of our leasing agents. If it is during office hours, we will dispatch someone to assist. If it is outside of office hours, you will be responsible for finding a locksmith to assist you with entry.

I have lost income due to lay off, shortened hours or termination. Do I still have to pay my rent?

Rent is still due according to the lease agreement. Please refer to your lease agreement for any additional questions on when payments are due. We are not abating rent at this time, but if you have any questions regarding payment options, please contact our accounting department at ​accounting@rentathens.com

COVID-19 Response from the Property Manager

Our thoughts and prayers are with everyone affected by COVID-19. Like many of you, we are closely monitoring developments surrounding the COVID-19 spread in the United States and abroad. A complete summary of the COVID-19 pandemic can be found on the ​CDC’s website​.

As Property Manager, my first concern turns to the safety of my residents and employees. Based on the recommendations of the CDC and the World Health Organization, we have decided to close our leasing office and all amenities to help limit the spread of the virus.

This will affect residents in multiple ways:

All payments will need to be submitted electronically or dropped in the rent box at the front office as ​we will not be accepting any method of payment in-person​. This will limit the possibility of exposure to all.

If you need help setting up electronic payments, we will be more than happy to walk you through the process over the phone. Call us at 706-353-0271 during business hours and we’ll be glad to answer any questions.

For any other accounting related questions or concerns about payments, please contact our Property Accountant at accounting@rentathens.com

WORK ORDER PRIORITIZATION

Effective immediately, we will only be prioritizing emergency work orders. We encourage you to still place any work orders that you may have, but understand it may take a little longer to get to you. A general saying that we use to determine an emergency is anything “Fire, Flood, Blood, and HVAC” related.

Regular maintenance will resume upon the return of our normal business operations.

OFFICE HOURS

As mentioned before, the office will be closed to the public until further notice. If you need to reach us please feel free to call or email. We will be opened during normal business hours.

You can reach us by phone at: 706-353-0271

Email: theredland@rentathens.com

We remain hopeful in the thought that these tough times will not last. If you have any questions or concerns regarding this, please feel free to reach out to any of the staff via text, phone, or email.

Our thoughts and prayers remain with each of you as we work together to remain safe. Remember, the best way to get through this is to work together. Follow the guidelines of the CDC and WHO and we hope to see you all soon.

As always, Go Dawgs!

-Emmanuel C. Washington,

Property Manager